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FULL-TIME: Bilingual Customer Service Job In Canada (APPLY NOW)

Do you have a passion for customer service? Do you enjoy problem solving? Then we have the job for you!

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customer service jobs

Calling all Bilingual Customer Service Representatives!

Are you bilingual in French? Are you looking to take the next step and start your career? Do you have a passion for customer service job job job? Do you enjoy problem solving? Then we have the job for you!

Randstad is in search for Bilingual Customer Service Representatives to work with a very well-known Canadian transportation company in the Woodbridge, Toronto area. They are looking for candidates who are looking for a career and growth.

If you would like to learn more about this role, please read below for details.

This is a permanent, full time position.

Hours of Operation: Monday – Friday 8:30am – 4:30pm (Optional overtime evenings and Saturdays)
Salary: $22.70/hour (Roughly 47k)
Full Benefits paid for by company
Free use of highway 407!
Free parking and TTC accessible
Woodbridge, Toronto area

Job duties of a Bilingual Customer Service Representative are, but not limited to:

– Taking inbound calls from customers
– Assisting with billing and ordering
– Providing product knowledge to new and existing customers
– Roughly 40-50 calls a day
– Being able to provide top notch customer service

Advantages
-Permanent role
-Full Time Hours (No weekends!)
– Unionized environment
– Competitive Pay ($22.70/hour)
– Lots of growth opportunities (ability to apply to another position after 1 year of employment)
– Woodbridge, Toronto location (407 and Steeles)
– Benefits paid for by company
– Free 407 highway use!

Qualifications
– Bilingual in French
– Customer service experience (1 year)
– Call Center experience is an asset
– Empathetic, emotionally intelligent
– Strong problem solving skills

If this sounds like you, or someone you know, apply today!
1) Apply online
2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Woodbridge Bilingual”
3) Call 905 896 1055 and ask to speak to Anastasia

Looking forward to hearing from you.

Human forward

Ashley,
Anastasia

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch

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Ike Ani is a Freelance writer whose quest constantly is to relate happenings around the world to human daily living. He's also a song writer and singer, Acoustic Guitarist, and Teacher.

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JOBS: Client Service Executive Needed At Canada – Insurance |APPLY NOW

A client service executive is needed at Canada-Insurance company . If you are qualified, you can go ahead and read the requirements below and apply as fast as possible.

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Document controller jobs in UAE

A client service executive is needed at Canada-Insurance company . If you are qualified, you can go ahead and read the requirements below and apply as fast as possible.

Responsibilities
• Market Leadership: creates sales strategies and plan for the Senior Client Partners review and for its incorporation into the broader client strategy and plan.
• Relationship Management: executes and manages the account plan under the guidance of the Client Partner. Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives
• Business Development: responds to and deliver on client requests; responds to RFP?s. Identifies opportunities, makes proactive proposals to client in line with account strategy. Obtains the approvals to pursue opportunities. Engage the relevant team for solutions.
• In collaboration with Insurance vertical team and or other horizontals:
• Proactively propose/recommend solutions that are aligned with business priorities, receive buy-in and are delivered effectively and efficiently.
• Identify short-term change initiatives (?quick wins?) in close cooperation with business and technology leadership, in order to help bolster long term partnership
• Responsible for the day-to-day management of overall relationships in his/her area, program risks, issues, conflicts, priorities, communications ensuring the delivery of new capabilities.

The individual needs to have had a strong pedigree of managing similar relationships and having grown them in previous roles.
• Drive net new revenue and profitable growth of the account relationship.
• Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.
• Be part of senior management reviews for the performance metrics of the account relationship.
• Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
• Respond to and deliver on client requests; responds to large RFP?s by working with Senior Client Partner and other service line leads.
• Identifies opportunities, makes proactive proposals to client in line with account strategy. Obtains the approvals to pursue opportunities. Engage the relevant team for solutions.
• Have regular meetings and interface with the customer decision makers and influencers.
• Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
• Develop strong working relationships with senior leaders across all LoBs for the client
• Assist the Cognizant teams to penetrate and diversify sources of revenue with the client
• Ability to bring together Insurance domain knowledge to create and propose solutions in both business & technology

In Addition, The Qualified Candidate Should Possess The Following
• Past experience managing a client P&L of at least $10+ million dollars, including reporting and metric assessment for the account.
• A minimum of 10-12 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm with 5-8 yrs in Insurance industry ((Life, Annuities, Property & Casualty, Group, Retirement) preferred.
• Experience with account management/selling in the local Market in Canada
• Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization
• A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and managing existing business and their profitability.
• A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO-1 relationships and below.
• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
• Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
• Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
• Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
• Bachelors or Master’s Degree.

Preferred Insurance Domain Skills
• The candidate must bring in experience, insight, and credibility across all LoBs in Insurance domain ? Life & Annuities, Property & Casualty, Core, Retail and Insurance Operations.
• Life & Annuities ? Should have a solid understanding of all functions and processes, from distribution to claims. Should possess knowledge of solutions for L & A, Group and Retirement markets.
• Property & Casualty – Should be able to understand and recommend P&C solutions covering everything from distribution through underwriting relevant to client needs.
• Insurance Industry expertise in Underwriting Policy Administration and Claims preferred along with Technical depth with knowledge of RPA, Analytics, AI, Business Transformation Models, and Security
• Strong domain knowledge including but not limited to Underwriting, Claims, Retirement and expertise in executing Digital themes in Insurance domain.
• Able to sell, mode of work in agile or scaled-agile framework and delivering business value on a continuous basis.
• Business process transformation experience focused on customer experience, simple solutions, and automation/efficiency
• Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the insurance domain including systems modernization, conversion, and integrations.
• Candidates must have a proven record of building and maintaining long-term relationships at senior / CXO-1 levels and below. They must be comfortable presenting to senior executives, and senior business and technology leaders, and must be persuasive and influential.

Technical Skills

SNo Primary Skill Proficiency Level Rqrd./Dsrd.

1 Account Management Skills NA Required

2 OIPA Architecture PL4 Required

3 Psft- Project Portfolio Mgmt PL4 Required
• Proficiency Legends

Proficiency Level Generic Reference

PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.

PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.

PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.

PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

Employee Status: Full Time Employee

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Queen’s University: Student Support Assistant Needed | APPLY NOW

The Queen’s University is the Canadian research intensive university with a transformative student learning experience.

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Queen's university Jobs 2019 2020

The Queen’s University is the Canadian research intensive university with a transformative student learning experience. At Queen’s university, the employment experience is as diverse as it is interesting. They have lots of opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Qualified candidates are advised to apply now.

Salary Per Year: $167,000

APPLY HERE 

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NAIJA JOBS: Account Trainee Needed At Genesis Group | APPLY NOW

An account trainee is urgently needed in Port Harcourt. If you are qualified, you can go ahead and apply while the offer lasts.

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Account trainee jobs in Nigeria

An account trainee is urgently needed in Port Harcourt. If you are qualified, you can go ahead and apply while the offer lasts. Below are some details of the organisation ‘Gensis Group’ which is seeking an account trainee.

Genesis is a wholly Nigerian owned group with business interests in hotels, restaurants, cinemas, shopping malls, real estate development, catering and snack foods. Genesis has its corporate head office in Port Harcourt, Rivers State. For twenty five years, they have provided ‘exceptional products and services’ to multinationals, local corporations and the Nigerian public.

Account Trainee Summary:

Job Description
• The trainee program is made available for candidates interested in building a career in Accounting/Finance.

Requirements
• Minimum of second class lower (2;2) in Accounting or related field.
• Applicant must be in or have completed skill grade of ICAN.

Interested and qualified candidates should send their CV to: vacancies@genesisgroupng.com clearly indicating the “Job Title” as subject of your mail.

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