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AIR CANADA: Cabin Crew Manager Job, $37,000 Per Month (APPLY NOW)

Air Canada, a 4-Star airline, is pursuing its goal to become a Global Champion. To achieve this, the In-Flight Service team is looking for a Cabin Crew Manager leader that will focus coaching and managing frontline ambassadors in the areas of customer service, operations, and safety.

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Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

Air Canada, a 4-Star airline, is pursuing its goal to become a Global Champion. To achieve this, the In-Flight Service team is looking for a Cabin Crew Manager leader that will focus coaching and managing frontline ambassadors in the areas of customer service, operations, and safety.

By directly impacting the customer service experience, the Cabin Crew Manager will display strong leadership skills on the ground and onboard. The aim of this role is to develop and strengthen the leadership capabilities of cabin personnel.

Performance Leadership
• Anticipate employees’ and customers’ needs and be available for them;
• Act as a coach, motivate and engage our frontline ambassadors and the immediate team to build a positive and high performing group;
• Responsible for the administration and handling of disciplinary investigations and meetings with employees including investigations of issues and labour relations issues;
• Perform coach rides to achieve service consistency;
• Act as the point of contact on focus flights and act upon controllable issues on the spot;
• Serve as subject matter expert on specific routes and as primary interface/liaison between employees and company;
• Liaise with the IFS training and Customer Experience team to identify areas of training that requires more focus;
• Provide findings and possible recommendation to management in the areas of on-board service compliance, performance management, and continuous improvement.

Operational Leadership
• Manage, monitor and co-ordinate various activities and processes to achieve excellence in the areas of safety and operational standards;
• Assist on engaging frontline ambassador with corporate image compliance prior to boarding and onboard the aircraft;
• Responsible to brief departing cabin crew during on-board flight briefings and responsible to provide direction on product expectations and the corporate vision;
• Effectively communicate the rationale of company policies, procedures and products on board and during layovers. Act as a direct liaison between frontline ambassadors and the Customer Experience Team;
• Assist with irregular operations, STOC operations, any other operational contingencies set by Airports, government regulators, and Air Canada

Qualifications
• Highly adaptable and flexible to support a 24/7 operation
• Experience in leading, motivating and coaching
• Successfully complete the Flight Attendant training program and maintain qualifications
• Excellent interpersonal, conflict resolution, and communication skills (written and verbal)
• Intercultural competence and consciousness
• Strong organizational skills and ability to create and achieve a vision
• Strong customer focus
• Strong analytical and creative skills
• Strong knowledge of safety, service standards, and labor relations
• Competitive awareness
• Detail oriented
• Ability to meet deadlines, work under pressure and achieve multiple objectives
• Airline / hospitality experience an asset
• Fluency in English and French as a quantifiable asset or route language

LINGUISTIC REQUIREMENTS

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Salary: $37,445 per month

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted

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Ike Ani is a Freelance writer whose quest constantly is to relate happenings around the world to human daily living. He's also a song writer and singer, Acoustic Guitarist, and Teacher.

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JOBS: Client Service Executive Needed At Canada – Insurance |APPLY NOW

A client service executive is needed at Canada-Insurance company . If you are qualified, you can go ahead and read the requirements below and apply as fast as possible.

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A client service executive is needed at Canada-Insurance company . If you are qualified, you can go ahead and read the requirements below and apply as fast as possible.

Responsibilities
• Market Leadership: creates sales strategies and plan for the Senior Client Partners review and for its incorporation into the broader client strategy and plan.
• Relationship Management: executes and manages the account plan under the guidance of the Client Partner. Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives
• Business Development: responds to and deliver on client requests; responds to RFP?s. Identifies opportunities, makes proactive proposals to client in line with account strategy. Obtains the approvals to pursue opportunities. Engage the relevant team for solutions.
• In collaboration with Insurance vertical team and or other horizontals:
• Proactively propose/recommend solutions that are aligned with business priorities, receive buy-in and are delivered effectively and efficiently.
• Identify short-term change initiatives (?quick wins?) in close cooperation with business and technology leadership, in order to help bolster long term partnership
• Responsible for the day-to-day management of overall relationships in his/her area, program risks, issues, conflicts, priorities, communications ensuring the delivery of new capabilities.

The individual needs to have had a strong pedigree of managing similar relationships and having grown them in previous roles.
• Drive net new revenue and profitable growth of the account relationship.
• Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.
• Be part of senior management reviews for the performance metrics of the account relationship.
• Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
• Respond to and deliver on client requests; responds to large RFP?s by working with Senior Client Partner and other service line leads.
• Identifies opportunities, makes proactive proposals to client in line with account strategy. Obtains the approvals to pursue opportunities. Engage the relevant team for solutions.
• Have regular meetings and interface with the customer decision makers and influencers.
• Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
• Develop strong working relationships with senior leaders across all LoBs for the client
• Assist the Cognizant teams to penetrate and diversify sources of revenue with the client
• Ability to bring together Insurance domain knowledge to create and propose solutions in both business & technology

In Addition, The Qualified Candidate Should Possess The Following
• Past experience managing a client P&L of at least $10+ million dollars, including reporting and metric assessment for the account.
• A minimum of 10-12 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm with 5-8 yrs in Insurance industry ((Life, Annuities, Property & Casualty, Group, Retirement) preferred.
• Experience with account management/selling in the local Market in Canada
• Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization
• A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and managing existing business and their profitability.
• A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO-1 relationships and below.
• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
• Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
• Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
• Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
• Bachelors or Master’s Degree.

Preferred Insurance Domain Skills
• The candidate must bring in experience, insight, and credibility across all LoBs in Insurance domain ? Life & Annuities, Property & Casualty, Core, Retail and Insurance Operations.
• Life & Annuities ? Should have a solid understanding of all functions and processes, from distribution to claims. Should possess knowledge of solutions for L & A, Group and Retirement markets.
• Property & Casualty – Should be able to understand and recommend P&C solutions covering everything from distribution through underwriting relevant to client needs.
• Insurance Industry expertise in Underwriting Policy Administration and Claims preferred along with Technical depth with knowledge of RPA, Analytics, AI, Business Transformation Models, and Security
• Strong domain knowledge including but not limited to Underwriting, Claims, Retirement and expertise in executing Digital themes in Insurance domain.
• Able to sell, mode of work in agile or scaled-agile framework and delivering business value on a continuous basis.
• Business process transformation experience focused on customer experience, simple solutions, and automation/efficiency
• Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the insurance domain including systems modernization, conversion, and integrations.
• Candidates must have a proven record of building and maintaining long-term relationships at senior / CXO-1 levels and below. They must be comfortable presenting to senior executives, and senior business and technology leaders, and must be persuasive and influential.

Technical Skills

SNo Primary Skill Proficiency Level Rqrd./Dsrd.

1 Account Management Skills NA Required

2 OIPA Architecture PL4 Required

3 Psft- Project Portfolio Mgmt PL4 Required
• Proficiency Legends

Proficiency Level Generic Reference

PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.

PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.

PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.

PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

Employee Status: Full Time Employee

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Queen’s University: Student Support Assistant Needed | APPLY NOW

The Queen’s University is the Canadian research intensive university with a transformative student learning experience.

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Queen's university Jobs 2019 2020

The Queen’s University is the Canadian research intensive university with a transformative student learning experience. At Queen’s university, the employment experience is as diverse as it is interesting. They have lots of opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Qualified candidates are advised to apply now.

Salary Per Year: $167,000

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NAIJA JOBS: Account Trainee Needed At Genesis Group | APPLY NOW

An account trainee is urgently needed in Port Harcourt. If you are qualified, you can go ahead and apply while the offer lasts.

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Account trainee jobs in Nigeria

An account trainee is urgently needed in Port Harcourt. If you are qualified, you can go ahead and apply while the offer lasts. Below are some details of the organisation ‘Gensis Group’ which is seeking an account trainee.

Genesis is a wholly Nigerian owned group with business interests in hotels, restaurants, cinemas, shopping malls, real estate development, catering and snack foods. Genesis has its corporate head office in Port Harcourt, Rivers State. For twenty five years, they have provided ‘exceptional products and services’ to multinationals, local corporations and the Nigerian public.

Account Trainee Summary:

Job Description
• The trainee program is made available for candidates interested in building a career in Accounting/Finance.

Requirements
• Minimum of second class lower (2;2) in Accounting or related field.
• Applicant must be in or have completed skill grade of ICAN.

Interested and qualified candidates should send their CV to: vacancies@genesisgroupng.com clearly indicating the “Job Title” as subject of your mail.

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